Join Our Tech Team — Keep Systems Running Smooth & Secure

At RebelRoots Creative Solutions, we’re on a mission to help service-based businesses—especially in construction—ditch the chaos and embrace systems that actually work.

Our Business Master Suite is the brain behind this transformation. It automates, organizes, and streamlines operations so business owners can finally breathe again. But even the smartest systems need a reliable tech pro behind the scenes.

That’s where you come in.

We’re looking for a resourceful and detail-oriented IT Specialist who can troubleshoot issues, maintain performance, and keep everything running smoothly within our platform. If you’re someone who enjoys solving problems, optimizing systems, and staying a few steps ahead of potential tech hiccups—this role is for you.

Job Title: Remote IT Specialist – Business Master Suite Support

Location: Remote (Monday – Friday, 9 AM – 5 PM EST)

Compensation: $100 USD bonus upon successful training completion

Growth Opportunity: Potential to grow into Lead Systems Admin or Platform Manager as the company scales

This role is perfect for someone who:

Loves solving tech puzzles and making systems run better

Has experience with backend platforms or is eager to learn fast

Wants a flexible, remote role with purpose

Communicates well through email, messaging, and project tools

Takes ownership of their work and meets deadlines with ease

Ready to make an impact and grow with purpose?

Join the movement. Help businesses thrive through smart systems and solutions.

Job Overview

As an IT Specialist at RebelRoots Creative Solutions, you’ll play a key role in supporting the performance and reliability of our

Business Master Suite—a powerful platform that helps service-based businesses streamline their operations and improve efficiency.

Your job will focus on ensuring the system is running smoothly, resolving any technical issues, optimizing backend systems, and integrating new tools as needed. This is a fully remote role with the flexibility to manage tasks independently, all while contributing to a product that transforms businesses.

If you have a strong background in IT support, system troubleshooting, and platform optimization, and you're eager to work in a fast-paced, solution-focused environment, this is your opportunity to make a meaningful impact.

Key Responsibilities

Maintain System Performance

Ensure the Business Master Suite runs smoothly by troubleshooting and resolving any technical issues that may arise across the platform.

Optimize Backend Systems

Continuously monitor and improve the performance, security, and scalability of our backend systems to ensure seamless integration and operations.

Support Integrations

Work on integrating new tools and technologies into our platform to enhance functionality and streamline business processes.

Troubleshoot Technical Issues

Respond to and resolve any system issues reported by team members or clients, ensuring minimal disruption to operations.

Collaborate with the Team

Work closely with the product development and customer support teams to address technical challenges, provide solutions, and ensure a consistent user experience.

Qualifications & Requirements

Proven IT Support Experience

Experience in troubleshooting, optimizing, and maintaining digital systems, platforms, or SaaS products. Familiarity with backend systems and integration tools is highly preferred.

Tech-Savvy and Solution-Oriented

You know how to analyze issues, identify technical roadblocks, and come up with solutions that improve system performance and user experience.

Clear Communicator

Able to break down complex technical concepts for team members and clients, ensuring seamless communication between technical and non-technical stakeholders.

Self-Starter Mindset

You’re motivated to take action, prioritize tasks, and solve problems independently while working remotely. You manage your workload efficiently without micromanagement.

Organized and Detail-Oriented

Strong attention to detail and process, with the ability to keep track of issues, follow up on progress, and maintain system integrity.

Tech-Comfortable

Familiarity with system monitoring tools, ticketing systems, and collaboration platforms is a plus, but we’ll provide training to get you up to speed.

Bonus Points

If you own a trades business, you’ll get a FREE Business Master Suite account for your own company after your first successful sale.

Win clients and upgrade your own operations—it’s a win-win.

Compensation & Benefits

Hourly Pay Based on Experience

Competitive hourly rate based on skill level and experience after training, with opportunities for performance-based increases.

Bonus for Successful Training Completion

Earn a $100 bonus upon the successful completion of your training.

Remote & Flexible Work

Work from anywhere with flexible hours. We trust you to get the job done, so you manage your schedule as long as tasks are completed on time.

Growth Opportunity

As you prove your skills, you can take on more responsibility and advance to higher-level roles, including Lead Tech Specialist or Platform Optimization Manager.

Supportive Team Environment

Join a fast-growing team where your contributions directly impact the success of the company. You’ll be helping businesses streamline their operations and grow with confidence.

Bonus for Referrals

If you refer a client or colleague who successfully becomes a long-term user, you’ll earn a bonus for your efforts.

How to Apply

If you're a tech-savvy problem solver who thrives on keeping systems running smoothly, optimizing backend performance, and supporting a growing platform—this is your opportunity.

Click the button below to apply and start making an impact on businesses everywhere.

Know someone with the skills?

Send this their way—we’re building a team of IT professionals who are passionate about helping businesses thrive through technology.

Unleash Your Potential.

Empowering Businesses, Igniting Growth, Creating Solutions.